Herb Island cares for your privacy. We choose the highest standards for secure transactions and protection of your Personal Information and its privacy.
1.1. Information We Collect: Herb Island limits itself to collect information in order to ensure accurate service. Most of the information we collect is very basic and is needed to complete a purchase or provide a refund. Examples of customer information that may be collected by us include your name, address, telephone number, date of birth, email address, descriptions of the items requested or purchased, language preference, the IP address and operating system of your computer, and the browser type and version being used by you. This information is called “Personal Identifiable Information” for the purpose of this agreement.
1.2. Third Parties: We will not sell, distribute or lease your personal information to third parties. Please note, however, that we may have certain advertising and analytics features that are powered by Third Parties (such as Google AdSense). Depending on your previous interaction with the third parties – directly or indirectly – you may already have consented to the privacy and data collection policies of these third parties (For example, for customized and relevant ads). We encourage you to review your agreement with these third-parties. Also, we do not take any responsibility with respect to your visits to such other websites and providing any information/s therein.
1.3. Technical / Behavioral data: We may automatically track certain information about you based upon your behavior on our site. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), your computer browser information, and your IP address.
1.3.1. We use various technologies to collect information relating to your visit to our website, such as the Uniform Resource Locater (URL) that referred you to our website, IP address, browser type, browser language, the date and time of your request, etc. This enables us to enhance and customize your experience on our website. In some instances, we may use these technologies in combination with the personal identifiable information you provide on the website. These technologies may provide a variety of information such as whether you have visited Herb Island before. They also may enable you to save your preferences.
2.Credit Card, Debit Card and Banking Information
Herb Island does not collect or store Credit Card or Debit Card or any of your banking information as it is directly transmitted through the payment gateway provider to the payment network or bank.
In order to take advantage of some features of the site, you must register and create a member account which is free of any cost. An online registration form may require you to provide information such as your name, email address, and a password. Your password is a component of our security system. As such, it is your responsibility to protect it. Do not share your password with any third parties. If your password has been compromised for any reason, you should change it immediately. Refer to Section 3 of the Terms and Conditions of Use Agreement for more information.
At Herb Island we continually endeavor to improve our product and service offerings, and we collect and analyze demographic and profile data about our users’ activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.
If you join the Herb Island newsletter service or give us your e-mail address, we will be happy to send you information through emails – newsletters, surveys or other email messages containing product and event information, cosmetics tips or promotions. If at any time you decide that you would not like to receive these emails, you may select the ‘Unsubscribe’ link on the email.
If you have chosen to leave your mobile phone number with us, you may receive SMS text message alerts containing product and event information, cosmetics tips or promotions on your mobile phone. Please note that we will never send you any unsolicited text message on your mobile phone. Herb Island does not charge any fee for you to receive any text message from us. However, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider.
If you have chosen to leave your mobile phone number or landline number on our website, you may receive phone calls containing product and event information, cosmetics tips or promotions on your mobile phone or landline phone.
Communications to Serve You
If you have chosen to provide us with your contact information, we may provide you with service related announcements by any means, including email, letters and concerning the website or contact you regarding your customer service requests or questions. For example, all registered users will receive a welcoming email to confirm their registration. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that Herb Island offers its valuable patrons.
6.Working with Us
6.1. If you provide personal information to us with respect to employment, such as your resume, we will treat such personal information as confidential and use it only to consider you for current and future employment opportunities and to contact you with respect to employment with us or our affiliates. We will retain your information for further recruitment opportunities that may arise, unless you tell us that you no longer wish for us to retain your information.
6.2. An “Affiliate” is a person or entity that directly or indirectly through one or more intermediaries, controls or is controlled by, or is under common control with, our company.
Occasionally, we may make available a link to a third party web site. These links will let you leave the portal. The linked sites are not under our control and we are not responsible for the privacy practices or the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites.
Please note that the links have been provided to you only as a convenience. We do not endorse the site or its use or contents.
8.Sharing of Personal Information
We may share personal information with our other corporate entities, affiliates and law enforcement agencies who may use the said information in accordance with this policy to: help detect and prevent identity theft, fraud and other potentially illegal activities; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. If you have any objection to such sharing than we request you should not provide us with any information.
10.Using Your Data
We may elect to electronically monitor areas of the portal and may disclose any Content, records, or electronic communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the portal; or (iii) to protect our rights or property or the rights of the users, Sponsors, Providers, Licensors, or Merchants. You furnish your consent for this purpose by giving us your data.
11.1. Children: The Herb Island website is not designed for persons under the age of 18 and we do not knowingly collect personally identifiable information from anyone under the age of 18. If you are under 18 years of age, you may browse Herb Island, but please do not provide your personal information to us. For example, you cannot register. If we become aware that we have inadvertently received personal information from a visitor under the age of 18 on the website, we will delete the information from our records. Also Refer to Section 1.2 of the Terms and Conditions of Use Agreement, which applies here.
11.3. Updates to this policy: refer to Section 7 of the Terms and Conditions of Use Agreement, which applies here.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at [email protected] We will promptly correct any information found to be incorrect.
We welcome your feedback. If you have questions or comments about our privacy policies, feel free to drop us a message by writing to us at [email protected]